Effective Date: 22 Aug 2022

At Kaal Coders, we aim to provide high-quality services and a seamless experience for all our clients. However, we understand that situations may arise where a refund is requested. Please read our refund policy carefully.

1. No Refund on Signing Amount
1.1 The signing amount paid for any project or service is non-refundable. This amount is used to secure the project and cover initial development costs.

2. Refunds for Unfinished or Incomplete Work
2.1 If Kaal Coders is unable to complete the agreed-upon services due to unforeseen circumstances or factors beyond our control, we will refund only the portion of the payment that corresponds to the incomplete or unfinished work.
2.2 The refund will be calculated based on the value of the work completed and the remaining tasks.

3. Refund Process
3.1 To request a refund, please contact us via email or phone with details about your project and the reason for the request.
3.2 Kaal Coders will assess the situation and determine the refund amount based on the scope of the work completed.
3.3 Once the refund is approved, it will be processed through the original payment method, and the client will be notified of the refund status.

4. Non-Refundable Situations
4.1 Refunds will not be issued for projects where the client changes the scope of work, requests cancellations mid-project, or fails to provide the necessary resources or information for the project to proceed.
4.2 Refunds will not be issued for any digital marketing services (e.g., Google Ads, Facebook Ads) once the campaign has started, as these services incur third-party costs.

5. Contact Us
If you have any questions or concerns about our refund policy, please contact us at:
Email: hello@kaalcoders.com
Phone: +918081115731
Address: Mirzapur, Uttar Pradesh, 231313, India.